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From happy customers
How Careful Customer Service Makes Your New Furniture Perfect
Julie in Idaho needed a new TV stand, but she needed the perfect size to fit it into her home. That meant she needed personalized customer service, and contact with a professional craftsman to customize her furniture. So she called Amish Furniture Factory and Laura took care of the job:
Laura was the nicest person I have ever dealt with. She was so helpful with our custom purchase. We needed certain measurements. Instead of guessing she had me wait until she could confirm with the actual builder. It is the finest piece of furniture we own and we have nice quality furniture. The construction is excellent. We even gladly paid a large shipping fee to get the piece to Idaho. Well worth the price for the quality. Plan to have your furniture forever if you purchase from Laura at the Amish Furniture Factory.
I feel like I know you, Laura. I wish we could have met.
Manitoba TV Stand – fits perfectly
The importance of a well-designed TV console is often overlooked while making a purchase. If you are about to buy a new TV stand, don’t make that mistake. Your TV stand should blend harmoniously with the room décor. You would certainly not want a unit that makes a shocking contrast with your sofa, curtains, or wall color. Your TV console should align with the other furniture pieces in terms of material and styling.
Glad to share that we are delighted with our TV console purchase. All aspects of the sale went smoothly, and the delivery people were excellent and careful. It looks perfect in our home, and we bought it to accommodate a large TV (65”), and the extra height (custom) was reasonable also. Would gladly recommend this company to all who might be hesitant to buy online, long distance…..you did not disappoint!
Sorry if the picture is unclear….was trying to avoid early morning glare from nearby windows…
More than just a wooden TV stand!
I had searched for a choice for a piece that would hold our TV but fit properly in the space.
All the ones I found were either too long or too high.
I stumbled on the website for Amish Factory. I reviewed the multiple choices available and found what I thought was what I wanted. I did have concerns about ordering online sight unseen.
I contacted you by phone and was delighted to speak to a person who was very helpful but did explain the piece would have to be manufactured and the wait time about 4 months. I placed an order with a down payment.
I received an email when it was ready to be shipped and contacted the factory to explain my concerns that it could not be delivered by semi-truck to our home.
They checked into the plan for delivery and assured me that it would not be a large semi.
It was so refreshing to be able to communicate with a person at the factory and obtain answers to my questions and concerns.
As you can see the piece is absolutely perfect!
I am so happy with the construction and quality of the “TV stand” (it is so much more than that).
I highly recommend Amish Factory for any quality furniture needs!