Our Satisfied Customers
Tuesday, March 26th, 2019
John is really excited to have his new Double Pedestal Dining Table:
“Laura I just wanted to write and thank you for all your help. The table arrived on Friday and my wife and I are very happy with it the quality and workmanship are excellent and I can’t say enough about how helpful and responsive you were it was a real pleasure dealing with you. Also, I wanted to say how fantastic (the delivery driver) Peter was.
John from MA”
Saturday, March 23rd, 2019
Douglas from California chose two Bel Aire Bookcases in solid oak with Copper stain to organize his antique library. The doors contribute to the space’s luxurious hardwood style; by couching the colorful books, they allow Douglas’ grandfather clock to stand out.
“I was most pleased by the entire process and the bookcases were absolutely beautiful and the construction and woodworking a bit beyond my very high expectations. Several neighbors have also been simply amazed by the quality.
“Lastly, the delivery fellas were terrific, bent over backwards to make sure the last step of the delivery process was perfect, even in the winter wonderland of Lake Tahoe at the time.
Douglas from California”
Monday, December 17th, 2018
by Vicki Nemeth
Mark and Terri bought a TV stand and a dining set on time for the holidays. Here’s their new Honeybee Mission 60″ TV Cabinet with seedy glass. The poinsettias add a holiday touch.
They sent us a letter detailing 5 reasons why they are happy with both the furniture and their shopping experience, so we’ve turned it into a list. Here is what Mark and Terri have to say, with our added explanations.
“We had a wonderful experience with our furniture purchase from Amish Furniture Factory.
- “The quality of the materials and workmanship in our new TV console and dining room set are amazing.”
All of our furniture is handcrafted in the USA with solid wood and no particle board. Table tops are at least 1” thick. Mortise and tenon joints hold our pieces together strongly, and dovetails keep our drawers in beautiful condition.
- “They matched perfectly with the online photos. They are truly beautiful and have become the focal points of our home.”
We know that online shopping can be a nightmare with thousands of made-in-wherever brands popping up every year. But we’re personally involved in the business of finding you the best furniture for your household. That’s why we’re a Better Business Bureau accredited business operating out of Fairfield, Iowa, and our manufacturers’ workshops around America are so close to home, some customers have even managed to visit.
- “The sales representative was very helpful and answered our questions. It was nice to have someone with whom we could discuss the purchase options.”
Running a small business means we interact with our product. It means the same people gain more understanding of our furniture, year after year. Further, by fostering an understanding and working with craftspeople, we can imagine what options and even what customizations are possible. All you have to do is give Laura a call.
- “The volume purchase discount was a significant incentive in our purchasing decision. It made it worth purchasing the TV console and dining room set together rather than in separate orders.”
We only require a 30% deposit on orders over $1000, plus we have scaling percent discounts based on the size of your order. Check out the savings in the table below:
- “The delivery person was accommodating and adjusted the delivery to meet our schedule. He was skilled in the assembly and setup of our new furniture. I highly recommend the extra fee for the white-glove service, it was worth every penny.”
It’s luxury furniture, and we want to treat it well. We also want to keep your deliveries secure from theft.
Whether you choose white-glove or regular curbside delivery, they’ll call you to set up a delivery appointment so you can be there. White-glove has the added service of our delivery team doing all the lifting and set-up inside your home.
From the web search to the delivery, we made sure to provide Mark and Terri with the best customer experience we could. And it’s worth it when they say things like this:
“This was a five star purchasing experience.”
Monday, December 10th, 2018
I’m at my mother’s for Christmas and finally getting to see the Classic Corner TV Stand we ordered. It’s beautiful. Mother wanted me to email this photo and let you know how pleased she is with it. Thanks again for all your help. Wishing all of you a wonderful holiday season.
Friday, December 7th, 2018
by Vicki Nemeth
Lynne from Michigan bought some oak Econo Dining Chairs with Wheat stain. Because wood comes from trees that were living and growing in unique environments, even the simplest crafts from solid wood are individualized. North American growing conditions show in the distinguished oak woodgrain of the chair Lynne sent us a picture of.
Lynne’s purchase was small enough to fit in her car, so she wondered how to save on shipping. That’s when we realized that one of the workshops that make the Econo Chair was close enough for Lynne to drive. So she decided to tour Amish country and pick up the chairs herself at a builder’s workshop. Here’s where Lynne tells her story:
I am very satisfied with the quality of the chairs I ordered through you. They are beautifully constructed and finished, and comfortable to sit in.
I found the shopping experience very pleasant. I always got prompt replies to my questions and the chairs were finished ahead of schedule.
It was great that I could pick them up myself in Shipshewana and save on shipping costs. I would highly recommend your company to anyone looking for quality furniture.
Because Lynne chose chairs handcrafted in America, they tell a very human story.
We’re an online shop working with builders all over the USA, and it might just be a local drive from where your furniture is made to where you want to bring it home. We can save you carbon and chemicals compared to conventionally mass-produced furniture with their huge shipping and supply chains. We even helped Lynne get a taste of where and under what work conditions the craftspeople made her chairs.
In today’s era of internet shopping, the assumption is that you don’t have to leave your house to buy what you need. But with all the choices you can access at web-based stores, the web opens up a bigger and more interesting world. You could find you have more opportunities to leave your desk and adventure in the real world than before.
Here’s a shot of the Econo Chair from an angle so you can see more of its features. The Econo is a Windsor chair with plain spindles that keep it together in Shaker or modern decor schemes. But it still has contouring in the back and a small scoop in the seat, adding twenty-first century comfort to this design classic. For a handmade chair, it may be inexpensive, but that doesn’t mean cheap.
Have you ever gone on a trip to buy something special and unique? Let us know in the comments below.
Wednesday, December 5th, 2018
Robyn got a Prarie Mission Curio Cabinet for her New Jersey dining room. For her finish she chose wheat stain on oak. Windows all around and top to bottom gave Robyn the freedom to fill her cabinet with character. Check out Robyn’s story.
We could not find a cabinet in the style we liked, in the wood stain we liked, with the dimensions we were looking for, until we came to Amish Furniture Factory.
Then we were able to customize the cabinet for our space and purpose. Laura, you were so patient and helpful. You always responded promptly to any questions or concerns.
Robyn from New Jersey
Monday, December 3rd, 2018
Up in Michigan, our customer, Ewanah, mixed and matched this Double Pedestal Dining Room Set, starting with a Double Pedestal Table.
Then she rounded it out with six Bent Paddle Dining Chairs. The four side chairs and two arm chairs are a perfect fit for the 42” by 60” oval table.
Finally, she topped it all off with a LaGrange 3 Door Hutch. Natural finish lets the oak woodgrain shine through.
Ewanah is fulfilled: “I always dreamed of having a nice dining room set. I wanted something made in America that would last. We have several Amish pieces so when we finally felt the kids were old enough for us to get a dining room set we decided to buy more Amish furniture. The sturdiness of the pieces is amazing and now I have a really nice place to display my china.”
Thursday, November 29th, 2018
Wednesday, November 21st, 2018
Tom and Linda got this Split Pedestal Extension Dining Table in oak with Wheat stain. It’s a lovely little table for their Rhode Island home, isn’t it?
Linda wrote to us after it arrived: “Hi Laura, Linda here, Tom’s wife and the person who absolutely had to have the table! I love it!”
What the picture above doesn’t show you is that sweet little table can open up and become huge. The pedestal splits into three and the 42” round model can accept up to seven leaves. Tom and Linda bought four leaves with skirts. Here’s a catalog photo of an extended table.
While this dining table is elegant between uses, it keeps Tom and Linda ready for holiday meals, so they don’t have to keep an extra table around.
Saturday, November 3rd, 2018
Hold on. We’ve got a glamor shot coming in from Georgia. Juliet’s very modern dining set consists of a Delphi Trestle Table with a live edge and Coffee stain. The Delphi Chairs are upholstered in an ultra leather color called Ermine.
“My experience with Amish Furniture Factory was phenomenal and I absolutely adore my new dining room set! It is everything I hoped it would be!
“It can be difficult to take the leap of faith that is required to purchase furniture online. However, Laura provided wonderful customer service throughout the process. She sent me wood samples a few different times as well as a large number of fabric and leather samples. She was always professional, prompt and honest when she answered my questions (which were many) and that helped to ease my mind considerably. The table and chairs are so beautiful, well-constructed and comfortable.
“It was created and delivered within the time discussed. I would not hesitate to use Amish Furniture Factory again!” Juliet