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To request samples online, please visit here.
Turn around time varies, but expect about 8 to 12 weeks for delivery. Most of our product line is not stocked but made to order from raw hardwoods.
immense amount of time and care goes into each piece that leaves the
shops. We think you'll agree our pieces are worth the wait.
Exceptions to the 8 to 12 week delivery time are:
- Glass cabinets require 14 to 16 weeks for delivery due to extra finishing and packing steps. These steps are necessary to ensure maximum quality and avoid shipping damage.
- Large, multiple piece, or unique customization orders require 14 to 16 weeks for delivery.
- Smaller items shipped UPS, with product codes starting with SPA require 6 to 8 weeks for delivery if special order, and 2 to 3 weeks if indicated as stocked.
- Rustic furniture with product codes starting with MWW require 2-3 weeks for delivery for natural pieces, and 3 to 4 weeks for finished pieces.
- Pinewood and polyvinyl outdoor furniture with product codes starting with LXA require 6 to 8 weeks for delivery.
1) We accept Visa and Mastercard.
2) Bank or cashier's checks, money orders, or personal checks mailed to us.
3) Pay Pal payments arranged via telephone or email.
We calculate your shipping rate by using 1) the approximate size and
total weight of the item(s), and 2) the shipping
destination. Shipping rates are automatically calculated in your shopping cart.
shipping rates are the most competitive in the industry. No matter in
where United States you live, we feel you will be pleased with our low shipping rates for both Curbside and White Glove delivery
services, on large and small orders. If you think you are paying too much for shipping, give us a call and we'll double check the rates.
A truck will get as
close to the end of your driveway as possible,
and you are responsible for taking the furniture off the back of the
truck and bringing the furniture inside your home. We recommend
finding the assistance of two or more people for large or fragile
items. A lift gate is available for an extra $50 that will lift the
furniture from the back of the truck (contact us to arrange a lift
gate). Extra charges also apply if you need the driver to carry the
furniture up your driveway or inside your home. This delivery method is
only available when indicated during
White Glove Delivery:
A furniture mover will handle every aspect of completing your
delivery (to ground level and 2nd floor levels only). This includes lifting the furniture from the back of the
truck, bringing it inside, assembling the furniture if needed, and
placing it where you want in your home. The driver will also take
away packaging materials associated with the delivery. This
delivery method is only available when indicated during check out.
Amish Furniture Factory will
ship smaller box-able items using UPS ground. For larger, or multiple
furniture pieces, the furniture will either be blanket wrapped, or
packed with the Foam-In-Place process as described below. Extra fragile
furniture, or furniture containing glass will use Foam-In-Place while partially
unassembled, all wood furniture will be blanket wrapped.
packaging process, a variety of packaging materials may be used.
Foam-In-Place (FIP) is manufactured foam that is dispensed with a
machine in a liquid state. While being dispensed, it expands and
conforms to the object, creating a mold as it sets up. This creates a
custom fit around the touch points of the furniture piece. A gray film
is placed between the furniture and the liquid foam so the FIP does not
touch the furniture. All flat sides and tops are protected with 3/4"
polystyrene sheets. A custom box made from 275 pound test, double wall
cardboard sheeting covers the furniture piece. After boxing, large
furniture pieces are strapped to pallets for easy transferring by the
Canceling Your Order
Once you place your order, you will have 72 hours to cancel your order free of charge. If you decide to cancel after 72 hours have passed, we will do our best to stop the order process but charges may be incurred.
Please allow us 10-14 days once we have received your return to process and credit your credit card.
If your merchandise is damaged or defective upon delivery, you will be eligible for a replacement including shipping cost if we are notified within 7 days of delivery. If you notice your furniture is damaged upon delivery, it is best to hold the truck and notify us immediately. We are not responsible for damage done to merchandise after delivery.
If you find your merchandise to be damaged or defective please contact us at (800) 918 6184, or email us at email@example.com.
If you decide for whatever reason you are not satisfied with your order, the merchandise may be returned for a refund minus shipping both ways within 45 days of your order. All merchandise returned to us must be shipped via our company carrier. Merchandise that has been personalized or customized in any way that will make it difficult to resell cannot be returned.
Refunds for damaged or non damaged merchandise returned to us require 30 to 45 days to reverse order process and payment.
We reserve the right to deny payment or issue full refund and refuse service to any customer at any time.